Episode 20

Setting Client Expectations


September 10th, 2020

29 mins 21 secs

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About this Episode

In communications with clients and prospects, setting appropriate expectations and delivering on your promises are key behaviors that contribute to strong, positive relationships. Join Taylor Barnes and I as we discuss how to handle setting expectations with your clients, reigning in the desire to say yes to everything, and the value implementing these strategies will bring to your organization.

“Channel your internal project manager when you’re setting expectations.” - Taylor Barnes