Episode 51

Multiple Personality Disorder in Sales


May 27th, 2021

17 mins 46 secs

Season 2

Your Hosts

About this Episode

This episode talks about another challenge that leaders most likely encounter, managing salespeople with multiple personalities. Sweeney and Barnes will talk about the reasons why leaders fail to manage the emotional spurs of salespeople. They will also include the solutions to handle this challenge.

There are a lot of situations going on in sales companies. These situations bring out multiple emotions from salespeople that may influence the way they act. And these emotions may be unnoticed, which is why leaders miss to actively manage how they feel and express their emotions at work, especially in stressful times.

In this episode, Sweeney and Barnes discuss why salespeople bring out multiple personalities at work in letting their emotions out when facing high-low situations. They will also discuss helpful tips to handle these situations to help leaders manage emotions in the workplace and their impact. This episode is full of helpful information for sales leaders as they tackle daily emotional encounters in the workplace.

As a sales leader, what are you doing to recognize when a second personality shows itself? How are you managing it?

“Sales is a high-low game.” - Taylor Barnes

“I sit down with employees and say you need to know your goals so that I can help you achieve your goals at work and in life.” - Josh Sweeney

“If as a sales leader, you are not aware of your salespeople’s motivations, then it’s gonna be pretty tough for you to get the most out of them. If your heart's not in it, how can you expect your head to be in it.” - Taylor Barnes

“You can’t believe your own hype when you’re doing great and you can’t lose your shit when you’re doing terrible.” - Tim Grover